Privacy Policy (See below for the Portuguese version)

 

 

Privacy Policy – Portuguese Version

GARRETT SA is aware of how important the privacy of personal data is for its CUSTOMERS, namely with regard to the way in which they are collected and treated. It is unequivocal that the data collected is treated in a clear and transparent way, especially with regard to the use, treatment, disclosure and storage of our CLIENTS' personal information.

Following the General Data Protection Regulation, which will come into force on the 25th of May 2018, this privacy policy was created valid for our website (www.garrett.pt) as well as associated pages of GARRETT SA.

For any further clarification, please contact us by email at the following address: DPO@garrett.pt.

 

 

Collection and Use of Information by GARRETT SA:

 

GARRETT SA collects different types of information, namely:

• The information that is given to us so that we can get in touch with a CLIENT, discuss an information or service.
• Information about the CLIENT's data so that we can provide a service, namely the collection of equipment for repair at our facilities, the delivery of orders or any other assistance service.
• This information may include the name, address, telephone number, e-mail address or serial number of the device.

All information collected will serve to:

• Provide the services requested by the CLIENT;
• Provide advertising and personalized content with the CUSTOMER's separate consent whenever necessary;
• To be able to contact the CLIENT directly at the request of the CLIENT;
• Request the CLIENT's opinion on GARRET SA products and services, as well as conducting satisfaction surveys or others, with the CLIENT's separate consent whenever necessary.

GARRETT SA may share the CLIENT's information:

• With service providers, namely companies that provide services for or on behalf of Garrett (carriers, equipment service and repair centers and manufacturers of the brands represented by GARRETT SA). The aforementioned entities are also limited by law in their ability to use the information collected from the CLIENT for purposes other than the provision of services to GARRETT SA;
• Internally, directed to the relevant teams, namely the financial department, the commercial department and the marketing department, in the latter, if the CLIENT has given its consent to this effect;
• For Law Enforcement: When required by law to proceed in a certain way or even to protect GARRETT SA.

Information from other sources:

GARRETT SA may also receive information from the CLIENT from commercially and publicly available sources (in accordance with the law). GARRETT SA will also receive information about the CLIENT from the publication on social networks whenever the CLIENT chooses to establish this same sharing.

If the CLIENT chooses not to validate its consent to receive advertising, commercial or other information, it may express its will directly in the communication received or by sending us an email to the following email address: DPO@garrett.pt.

GARRETT SA uses the CLIENT's personal data for the purposes described above. The legal basis that supports this processing is

• necessary for the fulfillment of any and all contracts between the CLIENT and GARRETT SA (to provide the CLIENT with the requested services or so that the CLIENT can authenticate and enjoy these same services, for example);
• necessary to comply with legal requirements (namely, applicable accounting, tax and legal obligations);
• necessary for the legitimate interests of GARRETT SA (to manage more effectively the relationship between the company and the CLIENT and improve communication between both parties, for example).

 

 

Security of CUSTOMER information

GARRETT SA is aware that the security of our CLIENTS' data must be treated seriously and reliably. Therefore, we are taking all measures at a physical and technological level to ensure that the information is safeguarded. However, we would like to point out that despite all the efforts we make, it is practically impossible to have absolute control over the Internet, as no website, computer system or wifi connection is 100% exempt from being corrupted.

 

Right to Oblivion

Under the new data protection regulation, each and every CLIENT is granted the Right to Oblivion. This right grants the CLIENT the right to be able to ask GARRETT SA to “forget” him and to remove his data from the company's records.

For this purpose, the CLIENT must also express its decision in writing to the email DPO@garrett.pt.

In order to also comply with the legal provisions to which GARRETT SA is subject, it may not be able to permanently delete the CLIENT's data, but it undertakes not to use them for commercial purposes or to communicate to CLIENTS in the form of actions. commercial, marketing or advertising.

It is important to point out that by expressing the Right to be Forgotten, the CLIENT may no longer have access to information or services in the future.

 

 

Data Retention

GARRETT SA undertakes to keep the CLIENT's personal data only for the time necessary for the purpose for which they are intended. This means that from the moment the CLIENT's personal data ceases to make sense, they will be destroyed or deleted from GARRETT SA's systems.

The data collected is kept respecting the following criteria:

• only during the period of time that the information is used to provide a service to the CUSTOMER;
• only for the period of time necessary and for which they were collected. Exceptionally, this period may be extended if a contract or any other legal obligation that so determines must be respected;

 

Any doubts that may arise from the CLIENT regarding this privacy policy and GDPR measures can always consult the regulation at: https://ec.europa.eu/commission/priorities/justice-and-fundamental-rights/data-protection/2018-reform-eu-data-protection-rules_pt

 

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Privacy Policy – Portuguese Version

 

GARRETT SA is aware that the privacy of personal data is important to its CUSTOMERS, namely with regard to the way in which they are collected and processed. It is unequivocal that the data collected is treated in a clear and transparent manner, especially with regard to the use, treatment, disclosure and storage of personal information about our CLIENTS.